Shipping Policy

🚚 Domestic Shipping (India)

🕒 Processing Time

  • Orders are processed within 1–2 business days.

  • Orders placed on weekends or holidays will be processed on the next working day.

📦 Delivery Time

  • Standard Shipping: 3–7 business days (depending on your location)

  • Express Shipping (if available): 1–3 business days

💰 Shipping Charges

  • Free shipping on all prepaid orders over ₹999.

  • A flat rate of ₹50 applies to orders below ₹999.

  • Cash on Delivery (COD): Available with a ₹60 service fee.

🌍 International Shipping (Optional – enable only if needed)

  • Currently, we do not offer international shipping.
    (OR)

  • We ship internationally to select countries. Shipping rates are calculated at checkout based on location and weight.

🛑 Order Delays

We strive to deliver on time, but delays may occur due to:

  • High order volumes

  • Weather disruptions

  • Remote location deliveries

  • Courier partner delays

We’ll keep you informed and share tracking updates via email and SMS.

🔎 Tracking Your Order

Once your order is shipped, you'll receive a tracking link via email and SMS.
You can also track it anytime on our Order Tracking page.

🧾 Incorrect Address / Failed Delivery

Please double-check your shipping address when placing an order. If the courier returns a package due to:

  • Incorrect address

  • Failed delivery attempts

  • Refused delivery

We’ll contact you to reship (additional charges may apply).

❓ Questions?

For order or shipping inquiries, feel free to contact us at:
📧 smohammadimdad132@gmil.com
📩 Or DM us on Instagram @zyvia.in